Project Manager, Author & Entrepreneur
Thank you for the opportunity to be of service!
Executive Summary
Strategic and visionary leader with over nine years of experience in project management, system administration, and quality assurance. Demonstrated expertise in driving organizational excellence, leading cross-functional teams, and steering complex projects to successful completion. Adept at aligning business objectives with technological solutions to enhance operational efficiency and deliver transformative results.
About Kenya Herrod
Core Strengths
Strategic Vision: Proven ability to align business objectives with technological solutions, driving operational efficiency and transformative results.
Leadership: Experienced in leading cross-functional teams and steering complex projects to successful completion, fostering collaboration and achieving organizational goals.
Project Management: Expertise in managing comprehensive project timelines, budgets, and resources, ensuring on-time and within-budget project delivery.
System Administration: Proficient in overseeing server maintenance, software updates, and system stability, maintaining seamless operations.
Quality Assurance & UAT: Adept at implementing QA protocols and conducting UAT to ensure high-quality deliverables and system functionality.
Process Optimization: Skilled in identifying and resolving process inefficiencies, achieving significant improvements in operational efficiency.
Data-Driven Decision Making: Leveraging SQL and Excel for data corrections and performance monitoring, driving informed decision-making.
Stakeholder Engagement: Effectively engaging with senior stakeholders to gather crucial information and ensure strategic alignment with business objectives.
Technology Integration: Successfully directing the integration of technological solutions, such as ServiceNow Virtual Agent and JIRA-based systems, to enhance process efficiency..
Certifications & Education
- Scaled Agile SAFe Scrum Master Certification (Valid until 2025)
- Google Project Management: Professional Certificate (In Progress)
- Master of Business Administration, Technology Management, Colorado Technical Univer. (05/2020 - 12/2021)
- Bachelor of Science (Magna cum Laude), Colorado Technical University (01/2016 - 12/2018)
About Me
### About Me
With over 15 years in the technology field and nine years specifically in project management, system administration, and quality assurance, I have cultivated a wealth of experience that I am eager to leverage in support of my mission to empower small businesses. My background includes extensive work in quality assurance and analytics training, equipping me with the skills necessary to drive operational efficiency and ensure high-quality deliverables. I have successfully led cross-functional teams to identify and resolve process inefficiencies, achieving significant operational improvements. For instance, as a Senior Project Manager, I orchestrated initiatives that resulted in a 20% increase in operational efficiency and directed the integration of self-service support tools that reduced service desk calls by 20%. My expertise in executing user acceptance testing and quality assurance protocols has consistently ensured that project deliverables meet stringent quality standards.
My educational background includes a Master of Business Administration in Technology Management from Colorado Technical University and a Bachelor of Science degree, where I graduated Magna cum Laude. I also hold a Scaled Agile SAFe Scrum Master Certification and am currently pursuing a Google Project Management Professional Certificate. These experiences and qualifications have provided me with a strategic vision and leadership capabilities that I am excited to bring to my next endeavor.
### Kinetic Penns
Driven by my professional journey and a profound realization about the importance of business branding, I founded Kinetic Penns. I recognized that establishing a strong brand identity is crucial for launching and growing small enterprises in today’s competitive landscape. However, many aspiring entrepreneurs face significant financial barriers when it comes to website development and branding services, which can stifle their potential for success.
Through Kinetic Penns,
my aim is to provide affordable, high-quality website building and branding services that enable entrepreneurs to effectively showcase their unique offerings. I firmly believe that every small business deserves the opportunity to thrive, regardless of their budget. By offering accessible resources and guidance, we seek to create a supportive environment where entrepreneurs can confidently establish their online presence.
This initiative is not just about building websites; it’s about fostering a sense of community, encouraging collaboration, and helping others realize their dreams. Together, we can pave the way for success and ensure that every small business has the tools to flourish in today's digital world.
I invite you to join me on this journey as we empower small business owners and uplift our communities through the power of effective branding and digital presence. Thank you for considering my vision, and I look forward to collaborating with like-minded individuals and organizations dedicated to fostering the entrepreneurial spirit.
4500 Mercantile Plaza Drive, Fort Worth, Texas 76137, United States
Hours
Open today | 09:00 am – 05:00 pm |
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